Skip to main content

Want good service at a Restaurant? Don't be rude!

Here's something that I have been wanting to address for quite sometime, and I often wonder when people complain about service at a restaurant and then take to a food forum such as uh hmm, Trip-advisor, to slate them off - are they being reasonable?

Now I know that most of the time on trip advisor people have very valid reasons to complain. I agree waiting a long time >=45 minutes for a main with no attention from staff is unreasonable. Cold, poorly cooked food = unreasonable. Ignoring customers, and excessive bills for rubbish food is unreasonable. But for everything else, try to see it from their point of view. I think it really helps when you are out dining, and it doesn't matter if you are visiting a greasy spoon or a Michelin restaurant that you first and foremost pick the right restaurant, secondly exercise a little patience, and thirdly BE NICE.

I have seen dining patrons imposing themselves and barking out at the waiting staff, clicking their fingers at them every five minutes for attention. Friends turning up mid meal, which in itself is fine, but then blaming the staff they've not got any food or utensils etc. Now this can be remedied simply by asking staff 'nicely' to get what you need. On the odd occasion staff just need reminding to be a bit more vigilant when serving, that's all, and this should be done by their manager, so if its a real problem simply let their manager know and get on with your meal. 

This is the thing about dining, being overly angry and rude to staff can make you look bad and embarrasses people with you (unless you are waiting over two hours for a mains, and if you're anything like me, I'd be ready to lynch mob the place), fair enough? But for the simple things, just let it go, there are always going to be mistakes when you're out dining, it's just the nature of being human, nobody's perfect and how YOU handle mistakes is what matters. 

Now how to get good service? If you can, try to exercise patience, and be friendly from the time you step through the door to the time you leave. My biggest tip, after picking the right restaurant, is greeting them with a smile, as if you're excited to be there (I actually always am excited). It works for me every-time and you'll 99% of the time get good services with friendly happy wait staff - if YOU are friendly and happy. Also, if the staff aren't initially friendly or happy back - ignore it, it has absolutely nothing to do with you, we've no idea what's going on in their lives, we all have our off days, and more often than not they will soften throughout the evening if you kill them with kindness and return it with good service.

If it's exceptionally bad service and food, and you are already dealing with a senior staff, I just never go back and they never get mentioned. We all know there are plenty of advisor forums you can voice your discontent on and if you must vent feel free, but please leave these places for me to scrutinise and recommend. 

In the meantime:

1) Pick the right restaurant 
2) Walk in with a smile  
3) Be nice 

If you do these tips your dining experience will improve ten fold. :) 

Happy eating! x


Popular posts from this blog

Le Salon Prive Restaurant, St Margarets Twickenham

Le Salon Prive Restaurant, St Margarets, Twickenham La Salon Prive (The Private Lounge) is actually a newly re-invigorated, and much needed refurbished Brula - a French Bistro restaurant based in St Margaret's, Twickenham for over 15 years. The restaurant went through an ownership change back in January (the former owners having connections with other Richmond restaurants, La Buvette and A Cena, as well as Covent Garden restaurant Joe Allens). The new proprietor happens to be the same owner of a very popular Italian restaurant, Bacco, in Richmond. Bacco is one of my top Italian fine dining eats and here's a  review of Bacco  here. Entrance to Le Salon Prive, Dining Room La Salon have kept the lovely glass stained windows but have totally redone the inside. Formerly the restaurant resembled something similar to your geriatric granny's living room - it might seem charming but it really felt like it had been under-invested, incidentally a similar theme also exist

Best Romantic Restaurants, Richmond & Twickenham, London ♥♥♥

Romance at Le Salon Prive 'I took you to an intimate restaurant...' Here are a list of excellent fine dining restaurants in Richmond and Twickenham, for celebrating anniversaries, valentines, first dates or an intimate dinner. The Petersham Hotel Restaurant - Richmond Crab Lasagne - Petersham Hotel This is one for the grown-up lovers. PHR mixes vintage charm with fine dining topped with one of the nicest views in the borough. You'll have Petersham meadows and the river Thames as a backdrop to your romantic evening. One of two great restaurants located close to the water, what better way to top off your night, than a leisurely stroll along the river Thames. Petersham Restaurant is located on Nightingale Lane, Richmond, Surrey TW10 6UZ Le Salon Prive -  Twickenham Le Salon Prive, Twickenham This restaurant has eclectic style. This 2016 they are doing a Valentine's menu of four courses for 50 quid plus a glass of bubbles . Its' interior is

Best Places to Eat in Las Vegas | Good Kai

Best places to eat Las Vegas! Las Vegas, I haven't met a single person who doesn't love this crazy town and although most folk may refer to Vegas as sin city, they'll be surprised to learn that the town we know it as now was partially funded by a syndicate of Mormon bankers post WWII. Something to think about while you enjoy quaffing down endless free alcohol while the casinos carefully lighten your pockets on the tables or pokie machines. I'm not much of a gambler but I do appreciate this city. It is so blatantly faux yet whimsical, its over-the-top, yet it feels grander and than anywhere else in the world and the food is on a level we don't get here in London - huge spaces filled to the brim with patrons and atmosphere and fantastic customer service you only get in the USA. So if you're looking for some of the best places to chow down while in Vegas here they are. Also, check out my short Vegas travel video below. Pancakes - Bacchanal Buffet, Caesars